We believe in using your own products in order to make them better. So we use BT BizBox on a daily basis to run our business.
One of the most important features for a business like ours where we are spread out throughout the UK (Sheffield, Liverpool, London & Gloucester) and India, is the ability to maintain everything in one location. We run our meetings online (whether the meeting is face to face or via a conference call) and then log all of the minutes so that we can come back to those meeting notes at any time in the future, see exactly what we discussed and the actions agreed.
We also use the project management capability to keep a track of work and to show our progress. Everyone in the team is then up to speed on our projects in real-time as opposed to having to wait for the next meeting.
For example, when we are aboard we can continue working on tasks from meetings that have occurred. We are able to process the tasks where we have Internet access, and allow other team members to see progress even though we are not in the office with them.
We use the document management tool to store all important presentations and documents that the team requires. We find it useful to tag the documents with keywords so that anyone in the team can find the relevant document quickly and easily.
We can also call each other and our customers from within the application using the click to call functionality, which has been built using BT's Web21C web services.
Over time we will improve BT BizBox with the help of its users. So, we would like to see how you use BT BizBox, if you are willing to send us your stories we can upload them to our site for all customers to see and learn from.
